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Platform Usage Report: Definitions

Useful information to help you understand your Company Watch platform usage report

Information supplied in Company Watch platform usage reports will vary depending on access permissions in line with current agreements. If you spot usage in your report

that doesn't align to your agreement or you have any questions, please talk to your dedicated Account Manager,

View Company Usage Information:

Item name 

Definition 

First Name 

The first name of the user assigned to their user licence. This information is provided at onboarding.

Last Name 

The surname of the user assigned to their user licence. This information is provided at onboarding.

Username 

Assigned to the user licence at onboarding, usual format ‘firstnamelastname’. 

Account 

The name of the account (usually you Company Name) associated to the user licence with usage.

Event 

The type of usage logged (see below table for further definitions)

Company  

The name of the company record used on the CW platform. Where applicable, this will match to Companies House information. 

Reg Number 

The registered number of the Company. Where applicable, this will match to Companies House information. . 

Database  

The Company Watch Database where the usage item was logged against.

Date 

 The date when the event occurred.  

Events reported:

Usage Event name 

Definition  

View Company  

This action relates to a User viewing a Company Profile, having already searched and selected the appropriate company. When there are multiple entries recorded for the same company on a given day, this represents either a different User accessing the same Company Profile, or the same User navigating multiple pages within the same Company Profile. 

download_full_report  

The number of times a User, associated with your company, has opted to download a Company Report from the Company Watch platform. The User can format this download to their requirements, ranging from a Full Report, Custom Report, Single Page or by using a Custom Template (each User has up to 3 templates to create and save). 
 
Note: A User must first "View Company" before they are able to download a report

download_company_docs 

 

The number of times a User, associated with your company, has Downloaded a Companies House Document from the Company Profile of a specified company. These documents are categorised in the "Documents Filed" page in the Company Profile.

 
Note: A User must first "View Company" before they are able to download a document. 

view_director 

 

A User has accessed a company record or Director record in Company Watch systems to View Director information only 

search_director  

 

The number of times a User, associated with your company, has searched for a Director record in the Company Watch database via the platform Search bar.

view_experiment 

 

The number of times a User, associated with your company, has viewed a saved Experiment in the Company Watch platform, which is associated against a particular company. Note a user must first View company in order to access the Experiment tool 

create_experiment 

The number of times a User, associated with your company has created a new ‘Experiment’ in the Company Watch platform, which is associated against a particular company.  
Note: A User must first "View Company" in order to access the Experiment tool. 

download_annual_accounts_report 

 

The number of times a User, associated with your company , has downloaded annual accounts available in the ‘Documents Filed’ menu item.  

create_portfolio 

 

The number of times a User, associated with your company, has created a new Portfolio to monitor a single or multiple companies for specified changes. Changes that meet the Portfolio criteria will trigger an Email Alert. 

view_company_phoenix 

The number of times a User, associated with your company, has viewed Phonexism data available for a company under the ‘Phonexism’ menu item.