Email enquiries that have been successfully received by the support desk will receive an automated response providing a unique Support Ticket ID number that is assigned to their enquiry. See example below:
This automated response may be found in your Junk mailbox.
If this automated response has not been received, we advise that you send a fresh email with a new subject line along with full details of your enquiry (inc screenshots where applicable) to support@companywatch.net to ensure the support team are aware of your enquiry.
Alternatively, you can submit enquiries to the support desk via the support form located on the 'support page' on our website here
If you have received your automated response (and Support ticket ID) then please be assured that one of the support team will be in touch as soon as possible to advise you further.