The Portfolio owner will be able to make changes to assigned email alert recipients. If you are the owner, simply select the related Portfolio from your list....
Select ‘Alerts’....
Next, select ‘Alert Settings’. From here, you can now add a new email recipient by entering in their email address and selecting ‘Add email’.....
Steps to Remove recipients from the Email Alert (Self Service)
If you are the portfolio owner generating email alerts, you can remove email recipients by selecting the bin icon under 'Actions'
Steps to Remove recipients from the Email Alert via the Support team
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Send an email to the support desk or submit your enquiry to the support desk via the support form located on the 'support page' on our website here
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Specify that you would like to be removed from the email alerts list and provide the required user and portfolio information
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Wait for confirmation from the support team that your request has been processed
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Once your request has been processed, you will receive confirmation that you have been removed from the email alerts list for specified portfolios