In the event that a 'server error' message presents when using the Company Watch platform, please action a hard refresh of your browser which should resolve the error.
To perform a hard refresh on your browser, hold down the Ctrl key (Command key on Mac) and press F5 on your keyboard; this forces the browser to reload the page from the server, bypassing any cached data and ensuring you see the latest version of the platform.
If this guidance doesn't resolve your issue, please submit a support ticket to the team with the following information:
- Screenshot of the error with the URL bar
- Details of the browser you are using
- Details of when this error started to present for you on the Company Watch Platform