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Company Watch Support Desk- Email Delivery Guidance

Top tips if you are experiencing issues receiving email responses from the Company Watch support team

  • Check your Spam/Junk folder and move any emails found in the Junk
    folder from Company Watch back to your inbox. This tells the inbox
    where to place any emails from Company Watch in the future.
  • Add the Company Watch Support email address to your email client
    address book (support@companywatch.net) this tells your inbox that
    it should expect to receive emails coming from the Company Watch
    Support address. Each email client has a different process for adding
    email addresses, so please speak to your IT team who should be able
    to help.
  • Request your IT/Email team to add the Company Watch email
    sending domain to your allow list. This tells your email server that it
    should expect to receive emails from any Company Watch address
    containing the Company Watch sending domain: (companywatch.net)
  • Request your IT/Email team to add the following Company Watch
    sending IP addresses to their allow list:
    o 54.174.60.0/23
    o 143.244.80.0/20
    o 18.208.124.128/25
    o 54.174.53.128/30
    o 158.247.16.0/20
    o 54.174.59.0/24
    o 54.174.63.0/24
    o 3.93.157.0/24
    o 54.174.52.0/24
    o 139.180.17.0/24
    o 54.174.57.0/24
  • For any emails that have previously been received successfully from
    Company Watch, please open, and click links in these emails. This
    tells the inbox to trust emails coming from the Company Watch
    address and email sending domain in the future.